Upfirms

Top BPO & Customer Service Outsourcing Companies (2026)

295 Firms Active

Compare top BPO & customer service outsourcing companies. Vetted call centers, omnichannel support, SLA compliance, verified reviews & hourly rates ($12–$35/hr).

Service Guide & Evaluation Criteria

Technical Evaluation Framework: Procuring Elite BPO & Customer Service Outsourcing

Business Process Outsourcing (BPO) for customer service has evolved from cheap offshore call routing into sophisticated omnichannel customer experience (CX) engineering. Leading enterprise BPO providers deliver seamless tier 1 through tier 3 customer support, AI-augmented agent copilot workflows, and strict adherence to brand voice across digital and voice channels.

Traditional directories rank BPO brokers based on paid sponsorship. UpFirms evaluates customer service outsourcing firms and BPO providers on verifiable operational benchmarks: First Contact Resolution (FCR), Customer Satisfaction (CSAT), Average Handle Time (AHT) efficiency, agent turnover rates, and multi-channel tech stack integration.

1. Modern Enterprise BPO Operational Pillars

High-performing BPO partners manage customer support across five foundational capabilities:

  • ▸
    Omnichannel Platform Mastery: Deep integration with modern customer support suites (Zendesk, Salesforce Service Cloud, Freshdesk, Gorgias, Kustomer) spanning voice, email, live chat, SMS, and social media messaging.
  • ▸
    AI-Assisted Agent Copilot Workflows: Equipping agents with generative AI summarization, real-time knowledge base retrieval, and automated ticket tagging to accelerate resolution while maintaining human empathy.
  • ▸
    Rigorous Quality Assurance (QA) & Calibration: Weekly blind QA evaluations scoring agent empathy, technical accuracy, and policy adherence, maintaining minimum 92%+ QA audit scores.
  • ▸
    Workforce Tiering & Escalation Architecture: Clear separation between high-velocity Tier 1 inquiries (order status, basic FAQ), technical Tier 2 troubleshooting, and high-value Tier 3 escalations with warm handoff protocols.
  • ▸
    Linguistic Excellence & Cultural Alignment: Nearshore and offshore talent pools calibrated to North American, European, and APAC cultural nuances with neutral English and native multilingual fluency.

2. Diligence Questions for BPO Procurement Leaders

  1. ▸
    "What is your historical First Contact Resolution (FCR) rate for accounts in our industry vertical, and how is it independently tracked?"
  2. ▸
    "Can we mandate dedicated agents who work exclusively on our account, with direct client approval required before any agent is rotated off?"
  3. ▸
    "What software telemetry and screen monitoring tools protect against unauthorized data capture or off-task behavior in remote/hybrid setups?"
  4. ▸
    "How do you handle unexpected ticket volume spikes (e.g., Black Friday, product recalls) without degrading average response times?"

3. Red Flags in BPO & Customer Service Vendors

  • ▸
    Opaque "Shared Agent" Pooling: Marketing a low hourly rate while pooling agents across 5–10 competing brands, resulting in confused agents, long hold times, and tanking CSAT.
  • ▸
    Hidden Telecom & Seat Fees: Omitting telephony licensing, CRM seat costs, agent onboarding hours, and holiday premiums from initial sales quotes.
  • ▸
    High Employee Attrition (>40%): Constant agent turnover that forces your team to repeatedly train new cohorts while service quality deteriorates.
Filters:
Showing 1–50 of 295 Firms
$1k+
$15 - $24 / hr
250-999
South Jordan, Utah
SERVICES PROVIDED
75% Back Office Outsourcing
15% Call Center Services
10% Customer Service Outsourcing

AdvancedMD, based in South Jordan, Utah, is a healthcare technology company that employs more than 500 people. The company offers cloud medical office software to ambulatory medical practices. The company supports independent physicians and their staff with a comprehensive suite of solutions including practice management, electronic health records, telemedicine, patient relationship management, business analytics reporting, and physician-performance benchmarking.

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$1k+
$15 - $24 / hr
50-249
Dipolog City, PH
SERVICES PROVIDED
35% Call Center Services
35% Back Office Outsourcing
10% Content Marketing

OBI Services is a premier outsourcing company based in the Philippines, established in 2017. We specialize in providing top-tier services across various domains including Team VA, data entry, telemarketing, SAAS support, customer support, chat support, and sales and marketing. Our mission is to help businesses achieve their goals efficiently and effectively through reliable and high-quality outsourcing solutions. With a dedicated team of professionals, we offer tailored services to meet the unique needs of each client. Our expertise in data entry spans across platforms like Shopify, B&Q, eCommerce platforms, product listing data entry, data research, and all other data entry services. We ensure accuracy and efficiency in all tasks, streamlining operations and saving valuable time for our clients. At OBI Services, we are committed to quality, integrity, and excellence. Partner with us to experience the benefits of seamless outsourcing and take your business to new heights. Discover why we are a trusted partner for businesses worldwide.

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$1k+
$25 - $49 / hr
250-999
Oakville, Ontario
SERVICES PROVIDED
50% Call Center Services
30% Sales Outsourcing
20% Email Marketing

Since 2009, Martal Group has helped B2B organizations grow their revenue through proven outbound strategies that accelerate sales cycles by 25%. From scaling startups to Fortune 500 companies, our system has driven results for over 2,000 B2B brands across 50+ industries worldwide. Our Outbound System Martal’s outbound system is built to support complex B2B sales. Our approach combines experienced sales teams with our proprietary AI SDR platform, creating a system that adapts in real time to buyer behavior, intent signals, and performance data. We design micro-segmented campaigns, personalize messaging at scale, and coordinate outreach across email, LinkedIn, and phone. Most campaigns begin producing qualified leads within 30 days. What Sets Us Apart Martal operates with experienced, onshore sales teams across North America, the EU, and LATAM. Rather than replacing internal teams, we work as a seamless extension of our clients’ sales organizations, supporting everything from early-stage pipeline development to enterprise-level account-based strategies. Services • B2B Lead Generation • Appointment Setting • Sales Outsourcing • Account-Based Marketing (ABM) • Cold Email, Cold Calling, and LinkedIn Outreach An Agency B2B Companies Trust Martal has been recognized across multiple platforms for performance and client satisfaction. • #1 Lead Generation Company on Clutch • #8 on Clutch’s Top 1000 Providers List for 2025 • Top Lead Generation Company on G2 • One of Canada’s Top Growing Companies by The Globe and Mail • Top 500 BPO on Outsource Accelerator for 2025

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$1k+
$100 - $149 / hr
250-999
Los Altos, California
SERVICES PROVIDED
50% Call Center Services
10% Conversion Optimization
10% AI Development

Smith.ai offers superior call answering and intake services for businesses of all sizes. AI Receptionist is our AI + human call answering solution. On these plans, our AI seamlessly handles call answering, lead qualification, intake, and more, with our live agents available as needed. AI Receptionist plans start at $0/month. Our Virtual Receptionist plans include North America-based receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. Plans start at $300/month. With integrations including Clio, MyCase, PracticePanther, Lawmatics, and Calendly, plus thousands more through Zapier and Make, conversations are synced with your systems in real-time. Our offerings include: • 24/7 handling of calls and chats • Bilingual services (English & Spanish) • Options to handle all calls, after-hours, weekends, or overflow • Free spam blocking • Lead qualification and intake form completion • Outbound calls and outreach campaigns • Thousands of CRM and software integrations • Call recording and searchable transcripts • Client dashboard with conversation history • Call intelligence and performance analytics • Text and email follow-up messages • Conflict checks (for law firms) • Partner portal: Agencies can access clients' conversation data for improved campaign performance (optional) We offer a risk-free, 30-day money-back guarantee on all paid plans. Plans are monthly, with no cancellation fees. Small or large, we work with businesses of all types across all industries. Let us explore with you how we can align with your growth goals and budget. Schedule a free consultation at https://smith.ai/booking.

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$1k+
$15 - $24 / hr
50-249
Denver, Colorado
SERVICES PROVIDED
70% Sales Outsourcing
10% Email Marketing
10% CRM Consulting and SI

Belkins is a B2B lead generation and appointment setting agency helping companies build predictable pipeline through omnichannel allbound strategies. As the #1 B2B appointment setting agency, Belkins combines strategy, pipeline development, AI-backed outreach, and GTM expertise in one team to deliver compound, long-term revenue growth across 50+ industries. Founded in 2017, Belkins has booked 1M+ appointments and supported 1,000+ clients ranging from growing mid-market teams to Fortune 500 organizations. Our proprietary AI-backed systems, operated by experienced human specialists, help companies generate qualified pipeline through precise targeting, personalized outreach, and coordinated multichannel engagement at scale. Strategy first: • ICP & segmentation • Positioning & value proposition • Messaging architecture • GTM planning • Market & competitor research Our services: • Appointment setting • Cold email outreach • Cold and intent-based calling • LinkedIn lead generation • Account-based marketing (ABM) • Outsourced SDR support • AI-backed lead research and human qualification • HubSpot CRM consulting and RevOps support • Email deliverability consulting Paid advertising and nurture workflows How we are different: • Omnichannel allbound execution across the full revenue funnel • Strategy before execution • Signal-based targeting and personalized outreach • Dedicated, cross-functional teams aligned around pipeline and revenue • Transparent collaboration and CRM visibility • Every workflow, sequence, and playbook stays with the client Our results: • 67,200+ deals generated • 95% client retention rate • $10 returned for every $1 invested • First results within 30–90 days • Campaigns launched in 14 days Industries: Manufacturing, SaaS, IT Services, Healthcare, Financial Services, Marketing & Advertising, Logistics, Construction, and more Clients: General Electric, NVIDIA, Autodesk, HiBob, UC Berkeley, SEKISUI, Citcon, eBANX, +1000 more Awards: • Clutch Top 1000 Global 2025 • G2 Grid Leader • OA500 Global Outsourcing Index • Inc. Regionals • Stevie Awards

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$1k+
$100 - $149 / hr
250-999
Portland, Oregon
SERVICES PROVIDED
80% Call Center Services
20% Customer Service Outsourcing

Customers in today’s on-demand economy expect quick answers and personalized service. At Ruby@, we provide small businesses with the services, products, and analytics they need to manage customer interactions and deliver exceptional experiences. Trusted by more than 13,000 business owners, our US-based, live virtual receptionists and chat specialists create meaningful human connections supported by proprietary technology—building trust, fostering loyalty, and helping win new business 24/7, 365-days a year. Ruby has helped companies grow since 2003 and has gained national recognition as a Fortune Magazine Best Small Company to Work For in the U.S., Inc. Best Workplaces, repeat Great Places to Work rankings and a Silver Stevie for Customer Service Training Team of the Year. To learn more, visit ruby.com or experience Ruby's for yourself by calling 844-311-7829.

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$5k+
$15 - $24 / hr
10-49
Lexington, Kentucky
SERVICES PROVIDED
50% Customer Service Outsourcing
20% Call Center Services
10% Back Office Outsourcing

Helpware is an AI-enabled business process management (BPM) partner that empowers growing companies and established enterprises to achieve the greater agility, reliability, and resilience they need to thrive in modern market realities. Operating across 19 strategic locations globally, we design and run scalable CX systems where AI and humans work side by side to increase efficiency, reduce costs, and drive consistently high performance. We bring over a decade of CX operations experience, supporting our partners end-to-end from strategy and consulting through implementation, delivery, and continuous improvement. 400+ companies, including global leaders like Microsoft, Pfizer, Healthcomp, Google, StubHub International, rely on us for high-impact results across healthcare, fintech, ecommerce, SaaS, gaming, logistics, and beyond. Our partners consistently achieve 95–98% QA scores within 90 days of go-live and up to 60% savings in operational costs. Why Our Partners Choose Us • 10+ years delivering CX across 15+ industries • 400+ clients, 600+ projects, with partnerships lasting 5 years on average • 19 locations across 11 countries, enabling global, 24/7 delivery • 90% CSAT / 86% ESAT — measurable satisfaction on both sides • Support in 45+ languages • 30+ industry awards, including IAOP Global Outsourcing 100, Inc. 5000, and Stevie Awards • Fully compliant with SOC 2 Type II, GDPR, HIPAA, and PCI DSS standards Key Differentiators • AI-enabled BPM model combining automation, analytics, and human-in-the-loop execution • Custom-built, dedicated teams fully aligned with client workflows and KPIs • Seamless integrations with CRMs, APIs, and internal systems • Global delivery model enabling scalability and 24/7 operations • Proven, structured onboarding process • Proactive, consulting-led approach

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$1k+
$100 - $149 / hr
10-49
Los Angeles, California
SERVICES PROVIDED
60% Sales Outsourcing
20% Customer Service Outsourcing
10% Call Center Services

Callbox is a global B2B lead generation and appointment setting company helping mid-market and enterprise businesses generate qualified sales opportunities, reach decision-makers, and expand into new markets. Founded in 2004, Callbox provides B2B lead generation, appointment setting, outsourced SDR, account-based marketing (ABM), lead qualification, market expansion, event marketing, and AEO services. Our sales development programs combine multichannel outreach, human sales development, data intelligence, and AI-supported processes to identify target accounts, engage key decision-makers, qualify prospects, and create sales conversations for revenue teams. Callbox helps companies address common sales and marketing challenges, including: • Generating qualified B2B leads • Booking meetings with decision-makers • Building and scaling outsourced SDR teams • Reaching hard-to-contact prospects • Qualifying inbound and outbound opportunities • Launching campaigns in new markets • Executing account-based marketing programs • Supporting event and conference lead generation • Expanding sales development across international markets Callbox serves clients across North America, Latin America, Europe, and Asia-Pacific, with programs supporting more than 60 countries and 15+ languages. Since 2004, Callbox has served 15,000+ companies and delivered 20,000+ lead generation programs, helping businesses across technology, SaaS, IT, cybersecurity, telecommunications, professional services, healthcare, logistics, manufacturing, and other B2B industries build sales pipeline. Our approach is built around each client's ideal customer profile, target accounts, buyer personas, market, sales goals, and growth objectives, rather than a one-size-fits-all campaign. Contact Callbox Ready to generate more qualified opportunities and build a stronger sales pipeline? Talk with the Callbox team today. Toll-Free: +1 888.810.7464General Inquiries: info@callboxinc.comSales Assistance: sales@callboxinc.com

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$1k+
$15 - $24 / hr
50-249
Kingston, JM
SERVICES PROVIDED
30% Call Center Services
30% Back Office Outsourcing
30% Customer Service Outsourcing

Nearshore BPO Services Built for Performance, Security, and Scale VLBPO is a nearshore BPO and contact center outsourcing company helping businesses reduce operational costs, improve customer experiences, and scale efficiently. With operations across Jamaica, the Dominican Republic, Colombia, and the Philippines, we provide fully managed outsourcing solutions for healthcare, insurance, eCommerce, financial services, and technology companies. Our services include customer support, technical support, sales, appointment scheduling, back-office operations, and specialized administrative services, delivered by dedicated teams with strong cultural and time zone alignment. What Should Businesses Look for When Outsourcing Healthcare, Insurance, or eCommerce Customer Support? Businesses should choose a BPO provider that offers industry-specific experience, secure data handling, skilled agents, flexible staffing, and measurable performance. VLBPO supports healthcare organizations with patient scheduling, medical billing support, insurance verification, and patient communications; insurance companies with policyholder support, claims intake, and administrative processing; and eCommerce brands with 24/7 customer service, order management, returns, and omnichannel support. Enterprise-Ready Infrastructure & Compliance VLBPO combines experienced professionals, secure infrastructure, and enterprise-grade operational controls to support reliable outsourcing operations. Our security and compliance framework addresses: * PCI DSS payment security standards * SOC 2 Type II security controls * HIPAA healthcare data protection requirements * ISO 27001 information security standards * GDPR data protection requirements More Than Outsourcing. A True Extension of Your Business. VLBPO goes beyond traditional staffing by building and managing dedicated, performance-driven teams supported by structured onboarding, continuous training, quality assurance, workforce management, and KPI monitering.

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$1k+
$15 - $24 / hr
10-49
Wilmington, Delaware
SERVICES PROVIDED
30% Call Center Services
30% Customer Service Outsourcing
20% AI Agents

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We provide omnichannel inbound customer and technical support, tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. Our AI-powered agentic solutions help automate routine tasks, handle common customer requests, and support agents in managing interactions more efficiently. We have experience providing customer care outsourcing services to 300+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, retail, and other industries. Why Companies Outsource Their Customer Support to Us • Over 16 years of experience • Over 1300 professionals on a team • Over 120 operational languages • PCI/DSS Certified Level L1 and Level L2 Service Provider • ISO/IEC 27001 certification • GDPR-, CCPA-, and HIPAA-compliance • Refined processes of onboarding, learning, and human development • Customer-focused consultants with exceptional language skills We Offer a Wide Range of Services • Customer support (Front desk, Tier 1) • Technical support services (Tier 1-3) • IT support services • Social media customer services • CX services • AI-powered support teams • System setup and Integration • Helpdesk integration & migration • Reception desk services • Back-office services (data entry, content moderation & enrichment) • KYC & ID verification • Data annotation Our AI Solutions SupportYourApp's Support Intelligence Hub combines agentic AI and human expertise in one stack: SupportBrain assists agents, SupportResponse resolves routine chat and email tickets independently, SupportVoice handles calls in multiple languages, and SupportCRM unifies data and compliance across channels. We support. You grow. AI scales it all.

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$1k+
$15 - $24 / hr
50-249
Berkeley, California
SERVICES PROVIDED
40% Back Office Outsourcing
20% Call Center Services
20% Customer Service Outsourcing

Wing Assistant is a virtual assistant and business-process outsourcing provider founded in 2018 and headquartered in Berkeley, California. They place dedicated assistants and support teams with clients to take over administrative, customer service, sales support, and back-office work. The team works mostly in English and Spanish across all time zones, including U.S. and Australian coverage, and takes on engagements starting at $699, typically billing under $9/hour. Impact at a Glance • 95%+ call-answer rate against a 90% target, reported by a manufacturer for after-hours and weekend customer service. • 30% fewer scheduling errors and 40% higher patient-satisfaction scores, reported by a family-medicine practice using Wing for admin support. • Five active multi-channel outbound campaigns launched in HubSpot, reported by a B2B procurement-solutions client. • Reported growth in social views, followers, and engagement for a health supplements brand's managed social. Core Services • Back Office Outsourcing: Virtual assistant support, data entry & processing, and medical billing • Call Center Services: Virtual receptionist, answering services, and inbound appointment scheduling • Customer Service Outsourcing: Chat, email, and phone support • Sales Outsourcing: B2B lead generation & appointment setting Best For • Medical practices, doctors, and healthcare organizations. • Small and mid-market teams offloading recurring administrative, scheduling, and data work. • After-hours or weekend customer service and inbound coverage across U.S. time zones. • Quality-conscious buyers seeking dedicated support. Not For • One-off project work rather than an ongoing, dedicated assistant engagement. • Companies seeking headhunting services

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$5k+
$200 - $300 / hr
50-249
Wilmington, Delaware
SERVICES PROVIDED
50% Business Consulting
50% Market Research

Transparency Market Research, a global market research company registered at Wilmington, Delaware, United States, provides custom research and consulting services. The firm scrutinizes factors shaping the dynamics of demand in various markets. The insights and perspectives on the markets evaluate opportunities in various segments. The opportunities in the segments based on source, application, demographics, sales channel, and end-use are analysed, which will determine growth in the markets over the next decade. Our exclusive blend of quantitative forecasting and trends analysis provides forward-looking insights for thousands of decision-makers, made possible by experienced teams of Analysts, Researchers, and Consultants. The proprietary data sources and various tools & techniques we use always reflect the latest trends and information. With a broad research and analysis capability, Transparency Market Research employs rigorous primary and secondary research techniques in all of its business reports.

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$1k+
$15 - $24 / hr
250-999
Walnut, California
SERVICES PROVIDED
75% Customer Service Outsourcing
25% Call Center Services

We provide specialist & tested US-based live chat, email, and voice support agents who will serve as an integrated extension to your own internal team. Dedicated Customer Support as a Service

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$1k+
$50 - $99 / hr
50-249
Bogart, Georgia
SERVICES PROVIDED
45% Sales Outsourcing
45% Demand Generation Marketing
10% Marketing Strategy

TeleNet Marketing Solutions is a trusted B2B sales development partner that accelerates revenue growth through institutional stability. We help technology brands eliminate the volatility and pipeline gaps of headcount-dependent models by delivering a proven, process-driven outbound engine. 💡 What Sets Us Apart • Institutional Stability: We eliminate the risks and disruption of turnover by providing a dependable, continuous market presence. • Specialized Funnel Expertise: Our dedicated, US-based Lead Development (LDR) and Sales Development (SDR) teams act as an invisible extension of your revenue organization. • Human-Led, AI-Assisted: We combine deep human discovery with AI-assisted tools to map decision-maker hierarchies and pinpoint budget cycles faster, without losing authentic human connection. • Proprietary Tech Stack: Our custom platform powers our people-centric model, ensuring precise data capture, transparent metrics, and actionable pipeline analytics. 📈 🎯 Strategic Business Outcomes • Seamless Handoffs: We create a tight sales and marketing feedback loop so your Account Executives step into every meeting with a closing strategy, not just an introduction. • Compound Revenue Growth: By delivering a steady flow of high-intent, proposal-ready opportunities, we help you achieve predictable, scalable forecasting you can plan around. • 25+ Years of Proven Success: Leverage a quarter-century of B2B expertise partnering with the world's most influential technology brands to maximize outreach ROI. 🚀

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$1k+
$100 - $149 / hr
10-49
Portland, Oregon
SERVICES PROVIDED
70% Call Center Services
30% Sales Outsourcing

Voted #1 Answering Service in 2026 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too.

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$1k+
$15 - $24 / hr
250-999
Portland, Oregon
SERVICES PROVIDED
70% Back Office Outsourcing
10% Call Center Services
10% Customer Service Outsourcing

Prialto is the world’s leading subscription-based managed executive virtual assistant service provider. Headquartered in Portland, Oregon, we deliver professional executive assistant services for a flat monthly fee, connecting businesses throughout the world with the most talented remote executive assistants in the industry. We're focused on serving executives by handling calendar and schedule management, expense management, travel management, sales support, and more. Our U.S.-based Engagement Managers continually optimize your service, while talented, educated employees in our Philippines, Guatemala, and Kenya offices provide your day-to-day support. Our managed service ensures consistently strong and proactive support to power success without the need for you to worry about hiring, training, and managing your admin roles. Plus each assistant has trained backups who know your processes so you're never left without support. Prialto exists to positively amplify people, from every executive who uses our service to every employee who delivers it. Come see why we're different.

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$1k+
$100 - $149 / hr
250-999
Remote / Global
SERVICES PROVIDED
55% Call Center Services
25% Customer Service Outsourcing
20% Transcription

Since eVoice was founded in 2000, we have been dedicated to helping small businesses manage calls more efficiently, maintain a professional image, and empower our customers with the freedom to work from anywhere. In short, eVoice is a better way to connect. Cited by Inc. Magazine as one of the “Best Voicemail Management Services,” eVoice gives entrepreneurs and small businesses the flexibility they need to manage their communications on the go. Free trial 4000 mins $79.99/mo Monthly subscription Small Business Plans: 4000 mins for $79.99/mo 2000 mins for $49.99/mo 1000 mins for $29.99/mo Professional plan: 300 mins for $12.99/mo

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$1k+
$15 - $24 / hr
250-999
Brandon, Florida
SERVICES PROVIDED
55% Customer Service Outsourcing
25% Call Center Services
10% Back Office Outsourcing

LTVplus is a global outsourcing company that empowers businesses with exceptional customer service to rid the world of bad customer experiences and increase the lifetime value of brands. Our dedicated teams of live chat agents, customer service agents, shopping cart abandonment experts, and payment recovery specialists are expertly trained and managed to ensure unparalleled support for your business without any hidden fees, commissions, or revenue sharing.

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$1k+
$15 - $24 / hr
250-999
Doylestown, Pennsylvania
SERVICES PROVIDED
40% Back Office Outsourcing
30% Call Center Services
30% Customer Service Outsourcing

HelpSquad is a managed customer service and virtual assistant company serving healthcare practices, e-commerce, SaaS, legal, real estate, and more. Ranked a Top Customer Service Outsourcing Company for 2025 by The CX Lead and a Top BPO Company, Top Email Support Services Company, and Top Call Center in the United States by Clutch for 2026, HelpSquad is US-managed from Doylestown, PA, with 24/7 support across voice, live chat, email, SMS, and social media starting from $8 per hour, with no upfront costs or implementation fees. Our healthcare division specializes in virtual medical assistants and HIPAA-compliant back-office support for primary care, dental, mental health, surgical, in-home care, and hospital groups. Every healthcare engagement includes a signed Business Associate Agreement and a HIPAA-compliant virtual desktop. We handle scheduling, prior authorization, insurance verification, patient communication, and medical billing so practices can focus on patient care. Beyond healthcare, we support businesses across industries. From dedicated customer service agents to virtual receptionists and back-office teams, we recruit, train, and manage the people so you can focus on the business. Typical engagements start at 20 hours per week and scale without renegotiation. Our proprietary AI-assisted tools cut response times by more than 50 percent without removing humans from the loop, so your customers always reach a real person who knows your brand.

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$1k+
$100 - $149 / hr
250-999
St. Louis, Missouri
SERVICES PROVIDED
75% Sales Outsourcing
15% Content Marketing
10% Web Design

Abstrakt is an outsourced sales development company based in St. Louis. For more than 17 years, we’ve built and run outbound programs for commercial trades businesses that need a predictable pipeline without building the department themselves. Each partner gets a dedicated team of U.S.-based SDRs, plus a Partner Success Manager and data and CRM support. Your SDRs work the phone, email, LinkedIn and direct mail to reach decision-makers and book qualified meetings on your calendar. We set more than 100,000 appointments a year for 2,000+ active clients, and our partners have closed more than $1 billion in revenue from those meetings. We know the commercial trades: the contractors and service providers who sell to facility managers, property owners and the people who control the budget for the buildings they work on. Two commitments set us apart. Market exclusivity means once you partner with us, we stop selling to your direct competitors in your market. A performance guarantee means that if we fall short of the appointment number we agree on, we keep working at no extra cost until we hit it. We open the doors. You close the business. Phone: (314) 266-5809

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$5k+
$15 - $24 / hr
10-49
Kyiv, Kyiv City
SERVICES PROVIDED
65% Customer Service Outsourcing
15% Call Center Services
15% Back Office Outsourcing

We believe proper support drives real business outcomes. So, for each client, we assemble a unique system of processes, support experts, and AI technology to reach their targets, be it cost per ticket, resolution speed, or CSAT.Since launching in 2021, Everhelp has become a fast-growing business ranking №13 on Clutch's Top 100 Fastest-Growing Companies list, supporting businesses of all sizes and from different industry backgrounds, across SaaS, eCommerce, logistics, fintech, and hospitality. Our teams, launched in 28 days, are fully equipped to deliver 24/7 coverage in 30+ languages, across email, live chat, phone, social media, and CMS platforms. Everhelp's trained agents work alongside AI-powered automation, which resolves up to 85% of routine requests on its own, while following our commitment to security, certified by our PCI DSS, ISO 27001, and GDPR compliance.Across our client base, we hold a 96% service quality score, 83%+ average CSAT, and 76% first contact resolution — all measured against the targets we set together.This approach and commitment have earned us global recognition and 9 awards, among which:- Outsource Partner of the Year (Overall Winner, Excellence in Customer Service Awards by Business Intelligence Group, 2026)- Customer Service Outsourcing Provider of the Year (Gold, Stevie Awards for Sales & Customer Service, 2026)- Achievement in Customer Experience (Gold, Stevie Awards for Sales & Customer Service, 2026)

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$1k+
$100 - $149 / hr
50-249
Nesconset, New York
SERVICES PROVIDED
60% Call Center Services
20% Customer Service Outsourcing
20% Sales Outsourcing

Answering Legal provides law firms with a professional, highly trained answering service for any sized law firm. We are more than just another answering service because we treat every one of your calls as a potential client. After all, we have to, being that we see ourselves as an addition to your law firm. Our services benefit thousands of legal professionals each day because lawyers tend to receive a very high volume of both client and non-client related calls. We provide each legal professional a unique opportunity to modify how we handle your calls, whether it is a current client, potential new client or a non-client related call.

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$1k+
$15 - $24 / hr
10-49
Boise, Idaho
SERVICES PROVIDED
60% Customer Service Outsourcing
10% Application Testing
10% Call Center Services

Outsourcing for companies that care about quality, performance, and people. Don't ever let bad customer experience prevent you from keeping a customer or making a sale. Our specialty is designing high-quality, high retention, operationally smart custom teams for innovative brands, from early-stage startups to publicly traded industry leaders. No matter your support volume, we can design a program to meet your needs. Whether you need a dedicated team to meet rapidly scaling demand or seasonal help to tackle a one-time spike, we've got you covered.

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$1k+
$15 - $24 / hr
10-49
Remote / Global
SERVICES PROVIDED
40% Call Center Services
20% Web Development
20% Back Office Outsourcing

About Outsource2India Outsource2India (O2I) is a globally trusted back-office outsourcing company with 27+ years of experience, serving 18,000+ businesses across 167 countries. O2I has evolved into an AI-powered business transformation partner helping companies reduce costs, eliminate inefficiencies, and scale with confidence. What Sets Us Apart We combine human expertise with AI precision delivering smarter, faster, and more accurate outcomes across every service vertical. From automating back-office workflows to deploying AI bots for legal and healthcare operations, our solutions are built for the modern enterprise. Industries: Healthcare | Finance | Insurance | Mortgage | Legal | eCommerce | Engineering | Retail Why Businesses Choose O2I • 27+ years of outsourcing excellence with a proven delivery model • 10 global delivery centers ensuring 24/7, timezone-aligned support • ISO/IEC 27001:2022 certified enterprise-grade data security • GDPR-compliant operations across US, UK, Europe & Australia • Flexible engagement models dedicated teams, project-based, or hybrid • AI-first approach embedded across every service line not bolted on Engagement Models: Hourly / Monthly Retainer / Project-Based / Dedicated Team Headquarters: New Jersey, USA | Delivery Centers across India, Philippines, Kenya, Colombia & Bolivia Our Promise We don't just outsource tasks we transform operations. By embedding AI at the core of our delivery model, O2I ensures your business is not just keeping up with the future — it's leading it. "Human Expertise. AI Precision. Unstoppable Growth."

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$1k+
$100 - $149 / hr
10-49
Sacramento, California
SERVICES PROVIDED
30% Back Office Outsourcing
30% Customer Service Outsourcing
25% Sales Outsourcing

MyOutDesk is an outsourcing company that provides highly-skilled virtual staff to support businesses in various industries. The company was founded in 2008 by Daniel Ramsey and has served over 8500 clients globally. MyOutDesk provides high-caliber remote professionals for tasks in administration, sales, customer service and more, helping businesses grow efficiently.

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$1k+
$15 - $24 / hr
10-49
Gilbert, Arizona
SERVICES PROVIDED
25% Back Office Outsourcing
15% Employer of Record (EOR) Services
10% IT Staff Augmentation

Headquartered in Gilbert, Arizona - We are a USA Based international BPO with centers in the US, Philippines, Mexico, and Costa Rica - for both nearshore and offsore coverage. We specialize in companies that are looking for small teams to augment their staff in the US, Canada, UK, Australia, and Europe for their first outsourcing project. We work with startups, SMB's, and medium businesses that are looking to outsource for the first time and need a "white glove" experience. As a telecom integrator, we are especially skilled at creating a complete seamless customer experience via complex IT, PBX, and Virtual networks in order for your company to have a global presence of large companies, but small and flexible as a startup. At Unity Communications - we help all of our clients exceed their mission goals by allowing their core staff to focus on what makes them special and leaders in their industries.

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$1k+
$25 - $49 / hr
250-999
Meridian, Idaho
SERVICES PROVIDED
35% Finance & Accounting Outsourcing (FAO)
35% Accounting
15% Business Consulting

Jitasa is the largest national bookkeeping and accounting service provider dedicated solely to the nonprofit sector. Our name means “The Spirit of Serving Others,” and we are passionate about broadening nonprofit outreach. We offer bookkeeping and accounting solutions that cater to nonprofits of almost any size. We also provide tax & strategic advisory services so that organizations can focus on what matters most: their mission.

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$1k+
$15 - $24 / hr
50-249
Las Vegas, Nevada
SERVICES PROVIDED
75% Sales Outsourcing
10% Content Marketing
10% Call Center Services

Leadium is an award-winning B2B lead generation agency that delivers what others only promise. Hit your revenue goals every quarter. There is no better way to go to market or grow your business. Leadium is revolutionizing the Sales Development industry with a new approach, focusing on using analytical outbound campaigns to deliver revenue pipeline at a lower cost than traditional Sales Development Teams. By understanding prospects' cognitive behavior and personality insights, Leadium can personalize outbound efforts for maximum results. We become a revenue partner. Our singular goal is to deliver a strategic and repeatable lead pipeline with a measurable return on investment (ROI). Since 2015, Leadium has proven that top-of-funnel sales can be scaled through an agency model. We've helped drive revenue at high-growth teams by creating over $1 billion in revenue pipeline across 1200 organizations, playing a part in 76 acquisitions and seeing clients receive $6.5+ billion in funding and 5 IPOs. Our Services Include: 1) Outbound Appointment Setting 2) Inbound Lead Management 3) Channel-Optimized Lead Research 4) Omni-Channel Sales Strategy 5) Top-of-Funnel Consultation 6) Deliverability & Technology Implementation Leadium continues to be rated as one of the world’s top-performing sales development agencies by Clutch, GoodFirms, Inc. 5000. We look forward to becoming your revenue partner!

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$100k+
$100 - $149 / hr
1,000+
Singapore, Singapore
SERVICES PROVIDED
50% Customer Service Outsourcing
20% Sales Outsourcing
10% Business Consulting

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. TDCX caters to industries such as digital advertising, social media, e-commerce, FinTech, gaming, HealthTech, media, technology, and travel and hospitality. Our smart, scalable approach — driven by innovation and operational precision — positions TDCX as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. Visit www.tdcx.com for more info.

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$1k+
$15 - $24 / hr
250-999
Dnipro, Dnipropetrovsk Oblast
SERVICES PROVIDED
55% Customer Service Outsourcing
35% Call Center Services
10% Back Office Outsourcing

Simply Contact is a customer support operations partner for companies in complex, regulated, and high-expectation industries. Founded in 2013, we operate 850+ agents across Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine. European delivery ensures highly educated talent, a western business mindset, and cost structures that reflect the region's competitive advantage. We design and run tailored support operations: from workflow architecture and escalation logic to AI embedded where it measurably improves outcomes. Each engagement is built around a client's specific product, customer journeys, and risk profile. Among our clients are Wizz Air, Bolt, Metro, Deloitte, Ditto Music, and Yves Rocher. We operate across travel and aviation, fintech, e-commerce, SaaS, mobility, and healthcare — verticals where a support failure has direct consequences for revenue, compliance, and brand trust. If your support function is growing in complexity and requires a partner with the operational depth to match, let’s talk!

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$1k+
$15 - $24 / hr
10-49
Warszawa, PL
SERVICES PROVIDED
45% Customer Service Outsourcing
35% Call Center Services
20% Back Office Outsourcing

Axendi is a tech-driven CX and BPO provider specializing in AI-powered contact center services, customer service outsourcing, and CX consulting. We design and deliver end-to-end customer experience solutions—from strategy and process design to implementation, operations, and continuous optimization—for leading brands in e-commerce, finance, insurance, healthcare, telecommunications, and more. With ~1,700 agents operating in 15 languages and a robust in-house AI toolset, we help companies scale efficiently, improve service quality, and unlock measurable business value.

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$1k+
$50 - $99 / hr
50-249
Orlando, Florida
SERVICES PROVIDED
10% Content Writing Services
70% Search Engine Optimization
10% Market Research

SeoProfy is a ROI-driven SEO company focused on making organic search and AI visibility earn their place in the budget through realistic forecasting, proprietary analytics, and strategies built around what moves the business forward. We work across competitive Tier-1 markets, with the deepest experience in eCommerce and SaaS, and solid results in legal, real estate, insurance, fintech, and other highly competitive niches. Clients include Autodoc, Preply, and Jooble. We don’t start with templates. Every project begins with a full audit and an honest assessment of what’s realistically achievable. No guesswork or generic strategies built for the average client. Our work is backed by proprietary analytics tools. SearchAnalytics enables faster analysis and smarter prioritization than standard platforms allow, and LinkChecker.pro helps us monitor and manage backlink profiles of any size. We build AI search optimization into every strategy, so clients get found in AI-generated answers alongside traditional search results. Our work is backed by proprietary analytics tools. SearchAnalytics enables faster analysis and smarter prioritization than standard platforms allow, and LinkChecker.pro helps us monitor and manage backlink profiles of any size. We build AI search optimization into every strategy, so clients get found in AI-generated answers alongside traditional search results. What this means in practice: • Strategies tied to revenue and measurable business goals • KPI-based contracts with proactive adjustments when needed • Proprietary tools that remove guesswork from prioritization • Real-time competitor monitoring and transparent reporting • A long-term focus for sustainable growth Key numbers: • 2.5M+ monthly organic traffic for clients • 21+ months average client retention • 250+ projects delivered • 50+ industry awards Visit seoprofy.com to see our case studies and learn more.

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$5k+
$50 - $99 / hr
50-249
Auburn Hills, Michigan
SERVICES PROVIDED
10% Business Consulting
20% Search Engine Optimization
20% Web Development

As an ISO 9001 & ISO 27001 certified full-service website accessibility remediation solution and digital marketing company with 24 years of business excellence. We are an associate member of the International Association of Accessibility Professionals (IAAP), & an official member of W3C. We provide full-service WCAG accessibility remediation solution including ADA audit, remediation, ongoing scanning and monitoring, self-assistance training, consulting, PDF / document remediation, Video Accessibility, VPAT and ACR, maintenance, and support. Our digital accessibility solutions are a fit for any size, budget & type of business, state and federal government websites, education and university websites, large enterprises and more considering digital inclusion. We provide quick & full website remediation for standards including ADA, WCAG 2.0, 2.1, 2.2, Section 508 & California Unruh, Australian DDA, ADA title III, European EAA EN 301 549, UK Equality Act (EA), Israeli Standard 5568, France RGAA, German BITV, Indian RPD and GIGW 3.0, Canada ACA, Spain UNE 139803:2012, Italian Stanca Act, Switzerland DDA, PDF/UA, and more! All in One Accessibility is known as quick website accessibility improvements solution! It supports 190+ languages. It supports GDPR, HIPPA, CCPA, SOC Type 2 security compliance practices. Leading in digital accessibility solution & specialized in ecommerce development, digital marketing, custom application development, CMS, maintenance and support. Our headquarter is in Gainesville (FL), we have other offices in Las Vegas (NV), Auburn Hills (MI), Melbourne (Victoria), Jamnagar & Ahmedabad (India). We collaborate with businesses to learn about their industry challenges, goals, and targets. How will your business reach one step ahead? Take the next step towards website accessibility remediation journey! Request a free website accessibility quote or reach out hello@skynettechnologies.com.

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$25k+
$100 - $149 / hr
10-49
Sofia, Sofia City
SERVICES PROVIDED
75% Sales Outsourcing
20% Product Marketing
5% Direct Marketing

Through innovative customer engagement solutions, MarketStar accelerates growth from lead to recurring revenue with business-to-business (B2B) sales and customer success programs. Utilizing a blend of channels, MarketStar has launched, sold, and supported thousands of products and services on behalf of the biggest and most innovative companies across the globe. Founded in 1988, MarketStar pioneered the sales outsourcing industry and today has more than 1,950 employees worldwide. To learn more, visit www.marketstar.com. Since 2022 Out2Bound, a sales development agency and a key player in the sales as a service segment in the CEE Region was acquired and became what is now known as MarketStar Bulgaria. Bringing in extensive experience in top-of-funnel B2B demand generation to the MarketStar value proposition.

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$1k+
$100 - $149 / hr
250-999
San Ramon, California
SERVICES PROVIDED
15% Finance & Accounting Outsourcing (FAO)
25% Accounting
20% Cybersecurity

Sensiba is a Top 75 accounting and consulting firm with teams across North America, APAC, and EMEA. We serve clients at every stage—from fast-growing startups and VC firms to manufacturers and real estate enterprises—helping them solve complex problems, navigate uncertainty, and build a foundation for sustainable success. It’s how we've grown from our Silicon Valley roots nearly 50 years ago into the global firm we are today. We’re innovators redefining what professional services can be. What you'll feel day-to-day is this: relationships are everything. We treat people the way we want to be treated—our clients, our colleagues, and our communities. As a Certified B Corp, we hold the firm to high standards of social and environmental performance and ethical governance. Our mission is to ‘Account for Good’, guided by values that inform our decisions and support our stakeholders.

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$1k+
$100 - $149 / hr
250-999
Portland, Oregon
SERVICES PROVIDED
50% Call Center Services
20% Back Office Outsourcing
20% Customer Service Outsourcing

LEX Reception keeps law human. We provide 24/7 legal receptionist services for law firms and solo attorneys, answering every call with the kind of understanding that only real people can offer. Our service helps our clients intake faster, rank higher, win more, and lawyer better. Behind every call to a law firm is a client who wants to feel heard, and a lawyer who needs to focus on the work that matters most. With LEX, clients get reassurance and lawyers get more time back. Good people are at the heart of good business. All of our receptionists are trained in legal intake, available 24/7, and we can support clients in English and Spanish. Most importantly, they’re always human. But technology can be useful too. We build tools that help lawyers move faster. Appointment scheduling, call transcription, live chat, and our mobile app help attorneys to support more clients with ease. Plus, LEX integrates seamlessly with the tools lawyers already use every day. When you integrate your workflow with LEX, our receptionists answer your calls with empathy and carry out customized legal intake, with every detail available in your case management system instantly. We also believe that doing a little good can make a big difference. That’s why we plant one tree for every customer every month. For lawyers. For clients. For people.

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$25k+
$200 - $300 / hr
250-999
Washington, District of Columbia
SERVICES PROVIDED
20% Content Writing Services
40% Public Relations
20% Social Media Marketing

REQ is a full-service marketing and public relations agency built on creativity, precision, and passion. Our practitioners give voice to the industry’s top thinkers and performers, shaping narratives that fuel product launches, acquisitions, and higher valuations—and help to differentiate a company from the pack. With award-winning B2B, B2G, tech, and non-profit/advocacy expertise alongside integrated marketing capabilities, we are a growth partner for ambitious brands.

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$1k+
$15 - $24 / hr
250-999
New Castle, Delaware
SERVICES PROVIDED
50% Sales Outsourcing
30% Email Marketing
20% Call Center Services

CallingAgency books qualified B2B appointments with decision makers for your sales team. We have served more than 2,100+ businesses across 50+ industries in the US, Canada, and Australia. The Numbers • 70,000+ qualified appointments booked for clients • $2B+ in sales closed by our clients • 65-85% appointment show-up rate • 18-40/mo appointments booked per campaign • 16,000+ outbound projects completed • 8+ years in B2B outbound What We Do • B2B Lead Generation • B2B Appointment Setting • Cold Calling Services • Lead Qualification • Cold Email Outreach • LinkedIn Prospecting • List Building We build your list from your ideal customer profile, run the outreach, qualify every prospect on a live call, and pass your team a booked appointment. How We Are DifferentYou get a dedicated team, not a shared pool. You get daily reporting on dials, connects, replies, and appointments booked. And you get the truth. If outbound is wrong for your offer, we say so before you sign. Every campaign runs on our C.A.L.L.S. framework: list building, messaging, multichannel outreach, live qualification, and clean handoff. Who We FitB2B teams with a proven offer and strong closers who need more meetings. Send us your target market. We tell you honestly how many appointments to expect.

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$10k+
$15 - $24 / hr
250-999
Overland Park, Kansas
SERVICES PROVIDED
20% Call Center Services
30% Staffing
20% Customer Service Outsourcing

1840 & Company is a global outsourcing and staffing provider that helps businesses scale operations, increase capacity, and reduce costs through dedicated global staffing and business process outsourcing (BPO) solutions. Headquartered in Overland Park, Kansas, we help organizations build high-performing teams and outsourced operations across 150+ countries. Our primary focus is dedicated global staffing, providing full-time professionals who work exclusively for one client and integrate directly into their business. We also specialize in customer support and call center outsourcing, as well as scalable back-office solutions including data entry, data processing, data labeling, and AI training services. Leveraging our AI-powered global talent network, we deliver quickly, helping companies scale faster, improve efficiency, and reduce labor costs by up to 70%. Schedule a free, no-obligation strategy call to explore how 1840 & Company can help you grow faster with global talent and outsourcing solutions. Learn more at www.1840andco.com.

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$1k+
$100 - $149 / hr
250-999
Denver, Colorado
SERVICES PROVIDED
48% Call Center Services
39% Customer Service Outsourcing
13% Back Office Outsourcing

Intelligent Office provides customized business solutions, reception services and prestigious offices and conference space to hundreds of local, national and international businesses. Our staff can schedule meetings, route calls off-site and/or to mobile phones, receive faxes or provide general information about your company.

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$10k+
$100 - $149 / hr
50-249
Boca Raton, Florida
SERVICES PROVIDED
80% Sales Outsourcing
10% Email Marketing
10% Call Center Services

SalesRoads is an award-winning B2B sales outsourcing firm providing appointment setting and lead generation services. We empower businesses of all sizes to reach their goals by providing targeted leads, a predictable pipeline, and stronger revenue. OUR INDUSTRY FOCUS: Manufacturing Tech Industrial SaaS & Tech Logistics Construction Transportation SLED Market OUR RESULTS: 19+ Years in Business 500+ Happy Customers Over 100,000 Appointments Set The Best SDRs The Leader in the Industry Clutch Global Top 1000 Companies 2024 Third Time INC5000 Winner Say 'No' to zero-data campaigns, spammy practices, and anonymous SDRs. Scale your company faster and skip the prospecting process with SalesRoads. 🚀 FIND US: Reviews➡️ https://salesroads.com/reviews/ Case Studies➡️ https://salesroads.com/client-success/#case-studies LinkedIn➡️ https://www.linkedin.com/company/salesroads/ YouTube➡️https://www.youtube.com/channel/UCqYUYuN7cS0C-vV9UJyfROg

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$50k+
$100 - $149 / hr
50-249
Montréal, Quebec
SERVICES PROVIDED
50% Corporate Training & Coaching
40% Business Consulting
10% Financial Consulting

Proaction International, founded in 2004, is a consulting firm with subsidiaries worldwide. Its primary goal is to help individuals and organizations improve their performance. With several hundred clients in North America, Europe, and Asia, Proaction International seeks to stimulate change, exceed expectations, and bring about transformation in public and private companies interested in achieving financial, operational, and human resource gains. Proaction International is committed to providing continuous improvement consulting services for its clients, and has taken managerial organization to the next level with the UTrakk Web and mobile application.

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$1k+
$100 - $149 / hr
10-49
King of Prussia, Pennsylvania
SERVICES PROVIDED
70% Call Center Services
30% Customer Service Outsourcing

Specialty Answering Service (SAS) provides 24/7/365 answering and virtual receptionist services for businesses that can't afford to miss an important call. For more than 40 years, businesses have trusted SAS to capture leads, answer FAQs, schedule appointments, handle after-hours calls, dispatch emergencies, and route messages using customized call scripts and workflows. Our U.S.-based team of 300+ operators supports businesses across industries including home services, healthcare, legal, property management, professional services, and more. Clients also have access to online and mobile tools for messages, recordings, reporting, scripts, and account management. Whether you need overflow coverage, after-hours support, or complete 24/7 answering, SAS can build a solution around how your business already operates. Visit our website, or call 888-532-4794, to view pricing, schedule a demo, or start a free 14-day / 200-minute trial.

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$10k+
$15 - $24 / hr
10-49
Cambridge, Massachusetts
SERVICES PROVIDED
80% Customer Service Outsourcing
10% Call Center Services
10% Back Office Outsourcing

Peak Support provides exceptionally high-performing, closely managed outsourced teams and AI-powered solutions to customer-centric organizations. We offer a wide range of services including customer support, technical support, back-office operations, trust & safety, and CX technology solutions. Our global delivery model enables us to provide flexible support. We hire the best talent in the industry and are relentlessly dedicated to helping our clients succeed. Through a combination of exceptional people, operational excellence, and innovative technology, we help organizations improve customer satisfaction, increase efficiency, and scale with confidence.

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$1k+
$15 - $24 / hr
250-999
Remote / Global
SERVICES PROVIDED
95% Back Office Outsourcing
5% Document Digitization & Management

ARDEM Incorporated is a strategic outsourcing partner providing automated business solutions that help our clients work smarter. We partner with some of the most well-established companies in the world along with several state and federal agencies. We believe in diving deep and truly understanding our clients. This enables us to engineer solutions that match their present and future goals for business growth and improvement. We aim to support both businesses and the people that run them, to create opportunities so that the lives of many can benefit from the new possibilities that arise. Understanding you makes us better. That is how we work smarter.

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$1k+
$100 - $149 / hr
50-249
Margate, Florida
SERVICES PROVIDED
60% Call Center Services
20% Customer Service Outsourcing
10% Sales Outsourcing

Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! • We get it. • Never miss another call. • Live chat for your website, 24/7. • Give a great first impression to your customers. • Save money on full-time receptionists. • Integrate with 5000+ applications. • Web and Mobile App. • Appointment Scheduling. • Spam Blocker. • Call Recording. • Bilingual Operators. • Payment IVR. • HIPAA and PCI Compliant. • Powered by the Smiling Faces That Care. Learn more at https://answeringservicecare.com

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$5k+
$100 - $149 / hr
50-249
Laguna Beach, California
SERVICES PROVIDED
70% Sales Outsourcing
20% Call Center Services
10% Email Marketing

LevelUp Leads - levelupleads.io is a B2B lead generation and appointment setting agency serving mid-market and enterprise companies. We provide fractional and full-service outsourced SDR programs, helping businesses with complex products and services reach decision-makers and build sales pipeline through cold calling, cold email, and LinkedIn outreach. Our approach puts live sales conversations at the center of outbound. Programs combine SDRs with prospect research, contact data, campaign strategy, copywriting, outreach technology, and ongoing management. We handle prospecting and appointment setting so your sales team can focus on discovery, proposals, and closing. Our services include: • B2B cold calling and appointment setting • Outsourced SDR and fractional SDR services • Cold email and LinkedIn outreach • Target account research and contact list building • Campaign management and CRM integration • Campaign performance reporting across calls, email, and LinkedIn • Call recordings, transcripts, and conversation analysis to refine messaging by industry and buyer role Before launch, we align with your team on target companies, buyer roles, messaging, and meeting qualification criteria. Campaign reporting provides visibility into outreach activity, prospect responses, and scheduled meetings. We serve companies across software and SaaS, IT services, managed services, manufacturing, telecommunications, financial services, and professional services. Our programs support complex B2B sales cycles involving multiple stakeholders. Fractional programs provide a smaller allocation of SDR capacity, while full-service programs support a larger outbound effort. Engagements use a monthly retainer for the agreed team, activities, and services. Our sales development programs focus exclusively on business buyers.

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$1k+
$100 - $149 / hr
10-49
London, Greater London
SERVICES PROVIDED
50% Business Consulting
20% Cybersecurity
20% Corporate Training & Coaching

HewardMills provides world-class Data Protection Officer (DPO) support to multinational organisations. We help organisations comply with: -GDPR -CCPA -Data Protection Impact Assessments -ePrivacy Regulations -Data protection and privacy laws including cybersecurity standards and regulatory requirements arising from emerging technologies. -Cross Border Data transfers -Audits -Clinical Trials HewardMills is at the forefront of data regulation and ethics, comprised of a multi-disciplinary team of data protection practitioners, lawyers, corporate governance, and cybersecurity experts with a wealth of data protection and privacy knowledge. HewardMills operates as a trusted strategic partner within multiple sectors across 70 jurisdictions. Offices are based in: London, Ireland, Berlin, Zurich and San Francisco.

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$1k+
$15 - $24 / hr
10-49
Chicago, Illinois
SERVICES PROVIDED
25% Customer Service Outsourcing
20% Call Center Services
15% Back Office Outsourcing

Hugo is the largest specialty provider of customer care, data, and community support solutions for digital native brands. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as TikTok, Meta, Google, Faire, Outschool, and more. We bring an exceptional standard to your operations with a quality fixation, a multilingual, 365/24/7 delivery model, and the world's most intelligent workforce. Our HQ is in Chicago, IL, with an active workforce of 4,500+ globally distributed teammates. Wherever you need coverage, we have the right team to help you win. general contact: sales@hugotech.co

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$1k+
$15 - $24 / hr
10-49
Chicago, Illinois
SERVICES PROVIDED
25% Customer Service Outsourcing
20% Call Center Services
15% Back Office Outsourcing

Hugo is the largest specialty provider of customer care, data, and community support solutions for digital native brands. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as TikTok, Meta, Google, Faire, Outschool, and more. We bring an exceptional standard to your operations with a quality fixation, a multilingual, 365/24/7 delivery model, and the world's most intelligent workforce. Our HQ is in Chicago, IL, with an active workforce of 4,500+ globally distributed teammates. Wherever you need coverage, we have the right team to help you win. general contact: sales@hugotech.co

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