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Listed Firm📍 Montréal, CanadaHQ+ 4 More Offices

ContactPoint 360

CX That Pays Dividends

ContactPoint 360 is a global CX partner helping enterprises design and scale intelligent customer experiences. With 12 delivery hubs, support in 31+ languages, and expertise across 15+ industries, we deliver seamless 24/7/365 CX across all time zones. We combine AI-operated workflows, omnichannel engagement, and a global team of 4,000+ experts to run high-performance CX operations. From support to sales and back-office, our solutions improve speed, accuracy, and customer satisfaction, while reducing cost. We build CX that pays dividends...

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Min. Project Budget$1,000
Avg. Hourly Rate$25 - $49/hr
Company Size10-49 Employees
Primary Client TierEnterprise (60%)
Top Industry FocusMedical (11%)

Core Service Lines & Focus

Total Allocated: 100%

Verified service allocation matrix clustered by primary practice area, specialized disciplines, and market domain focus.

Office Locations & Global Presence

5 Offices

Physical office locations, global headquarters, and verified regional contact details.

✓ Verified Agency Offices
🏢 HeadquartersCA

Montréal

Quebec, Canada

35075 Rue de Sorel, 4th Floor Montréal

Postal / Zip: H4P

📍 Branch OfficeCO

Bogotá

Colombia

Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor

Postal / Zip: 110131

📍 Branch OfficeEG

Cairo

Egypt

Maadi, Technology park, P2 building, Cairo, Egypt

Postal / Zip: 11435

📍 Branch OfficeCA

Toronto

Ontario, Canada

1880 O'Connor Drive

Postal / Zip: M4A 1W9

📍 Branch OfficePH

Cebu City

Central Visayas, Philippines

10th Floor, Skyrise 4B Bldg, W Geonzon St

Postal / Zip: 6000

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