Top 10 CRM Software For Your Growing Business

CRM can help you design a strategy to reach potential customers and to increase sales and popularity of your company

Customer relationship software (CRM) is essential for every business in today’s market. Customers are the rulers of today’s market. The customers have a lot of options out there, and a CRM software can help you keep track of all the interactions a customer has had with your product or service. 

Through CRM, you can evaluate customer behavior, preferences, and many more things. CRM can help you design a strategy to reach potential customers and to increase sales and popularity of the company. It has become the ultimate tool of the digital age. The interactions of customers with your brand and their feedback is necessary to thrive in the competitive market. Feedback and improvement are how you succeed, but you can only do that when you know what the problem is. That’s where CRM comes in. You can manage various portals through one software and pinpoint the things that need improvement.

Selecting the perfect CRM software for your business is an important step. There is a lot of software out there. It can be challenging to settle on one. You need software that covers all your bases and works smoothly to maintain the flow of information. To help you out, here is a list of ten best CRM software of this year, especially for small businesses.

10 Best CRM Systems For Your Business

1. Zoho CRM

Zoho is one of the best CRM software out there. The software has all the latest features, including artificial intelligence. It is a perfect solution for your business since it is affordable and can be customized. Small businesses are versatile and have limited resources, and it is necessary to find a software that can do the job without carving a hole in the pocket. They also feature specialized solutions for small businesses.

  • Free Forever Plan

    Not available

    No
  • Free Trial

    15-day free trial. No credit card required

    Yes
  • Price Per User (Monthly)

    Basic plan with monthly billing. Up to $100 per month on most advance plan

    $10

2. Freshsales CRM

Freshsales has a unique approach to managing your business leads. They have a customer care team ready to answer all your questions and guide you. Freshsales is an experienced company with a lot of good reviews. You can also try their CRM software for 21 days free of cost. You can select the specifications, try it, and decide for yourself if it’s the best fit. Associated with a lot of successful companies, Freshsales is an option worth a try.

  • Free Forever Plan

    Unlimited users

    Yes
  • Free Trial

    21-day free trial. No credit card required

    Yes
  • Price Per User (Monthly)

    Basic plan with monthly billing. Up to $79 per month on most advance plan

    $19

3. Agile CRM

Agile CRM is one of the leading software firms. They have a large and happy customer base. They offer all-inclusive CRM. You get sales enablement, market automation, and customer service, all in one. They have the latest technology making the software more user-friendly. Above all that, agile is quite affordable. This makes it perfect for a small business with limited resources. They offer a free trial period and a lot of attractive deals.

  • Free Forever Plan

    Free for 10 users

    Yes
  • Free Trial

    No credit card required

    Yes
  • Price Per User (Monthly)

    Basic plan with monthly billing. Up to $79 per month on most advance plan

    $15

4. Hubspot CRM

Hubspot is one of the revolutionary firms that is offering free CRM for life. The company’s software has several features. This is one of the best options for small businesses. If you have limited use for the CRM and don’t want to invest in the software, HubSpot is the way to go. They claim to offer free CRM forever. The software is available in several languages. This is an excellent way to make your small business efficient and practical at the same time.

  • Free Forever Plan

    Unlimited users

    Yes
  • Free Trial

    No credit card required

    Yes
  • Price Per User (Monthly)

    Basic plan with monthly billing. Up to $3200 per month on most advance plan

    $50

5. Salesforce CRM

Salesforce offers software solutions for all scales of business. Small businesses can opt for specialized software. You can also customize the software according to your needs. Salesforce CRM is being used worldwide. The company has excellent testimonials. They provide exceptional after-sales services and fast response to any and all issues. The company is associated with some very prestigious names such as Spotify, Accenture, etc. you can call their toll free number to clarify any doubts and get the CRM that your company needs

  • Free Forever Plan

    Not available

    No
  • Free Trial

    14-day free trial. No credit card required

    Yes
  • Price Per User (Monthly)

    Basic plan with annual billing. Up to $300 per month on most advance plan

    $25

6. Insightly CRM

Another preferred CRM software firm, Insightly, is an excellent option for upcoming businesses. If you are looking to improve your customer relations and expand, Insightly CRM can be of great help. The company offers a demo and a free trial period. You can make sure if the software is right for you before investing in it. You can go to their website and request a demo of the software. They also feature tools that can help you accelerate your sales. Insightly pricings are quite affordable and perfect for small scale businesses.

  • Free Forever Plan

    Not available

    No
  • Free Trial

    No credit card required

    Yes
  • Price Per User (Monthly)

    Basic plan with annual billing. Up to $99 per month on most advance plan

    $29

7. Capsule CRM

Capsule CRM offers one of the most user-friendly CRM interfaces. You can access it on any device you prefer. It is an experienced firm. Capsule unites all the features at one place. This makes accessing and assessing data more accessible. They also offer a simple version of the necessary features for free. Other plans also have affordable pricing making it perfect for start-ups and small scale businesses.

  • Free Forever Plan

    Free for 2 users

    Yes
  • Free Trial

    30-day free trial

    Yes
  • Price Per User (Monthly)

    Basic plan with annual billing. Up to $36 per month on most advance plan

    $18

8. Pipedrive CRM

Another great option in the market is Pipedrive. They have a lot of the latest features to offer. They also have followed up tools and one of a kind services. They offer a free trial. Their software is mobile-friendly, and they have top rated android and iOS apps. The software is easy to use and quite useful. Pipedrive has good reviews. The prices are quite average. They offer a variety of packages to choose from. You can pick the one that suits your needs and try it for free first.

  • Free Forever Plan

    Not available

    No
  • Free Trial

    14-day free trial. No credit card required

    Yes
  • Price Per User (Monthly)

    Basic plan with monthly billing. Up to $59 per month on most advance plan

    $15

9. Nimble CRM

With over 100 app integrations, Nimble is another CRM firm that provides quality software and after-sale services. Nimble offers compatibility with office 365, G-suite, and many more workspaces. Nimble pricing is affordable. They have a friendly interface and many helpful features, especially for small businesses. They also offer the latest tools to track your social media reach, making the CRM more effective.

  • Free Forever Plan

    Not available

    No
  • Free Trial

    14-day free trial

    Yes
  • Price Per User (Monthly)

    Basic plan with monthly billing

    $25

10. Streak CRM

Streak is a browser plugin with all the tools already built-in. The add-on has a lot of useful and unique tools. Streak CRM is a simple way to track interaction, and it is easy to use. You can simply add it to your browser and start your work. A large number of people are opting for the Streak. The Streak was also awarded as ‘Google’s Technology Partner of the Year’ in 2018. It is used by prestigious companies such as Uber, Blue Apron, WeWork, etc. while the basic version is free, the other packages are a little pricey, but the features streak offers are definitely worth the price.

  • Free Forever Plan

    Free for 1 user

    Yes
  • Free Trial

    14-day free trial

    Yes
  • Price Per User (Monthly)

    Basic plan with monthly billing. Up to $159 per month on most advance plan

    $59

These are the best CRM options available for small businesses out in the market. Each one of them has something unique to offer. The decision depends on what your business needs and how much are you willing to invest in it. We suggest you assess all your options and choose the one most suitable to your demands and budget. You can find everything that you might need in the CRMs mentioned in the list.

Elena Zee
Elena Zee
Elana is a marketing manager at UpFirms. Elena leads the marketing team and also manages content strategy for company growth.

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