Timely Contact. Timeless Value.
GCS is an outsource contact center organization that focuses on delivering effective communication with your customers. We manage voice and self-service channels to meet your required service levels in three unique ways: 1) Careful selection and on-going training of our associates with our F.E.E.D program. Our agents have the right personality to please your customer. 2) Effective training in the art of empathy and soft skills to build connections with your customer that retains and builds your brand. Our agents have the right skills to handle all types of calls. 3) Process driven management and smart use of technology to meet demand at the lowest possible cost. You achieve customer service goals while staying in budget. The GCS team is led by contact center and BPO experts. Each of our area leaders has spent years in the customer communication business and have honed the management process. We focus on personalized communication - at scale. Each customer receives an individual focus, and we do it tens of thousands of times a day, achieving the same results. While our primary business is managing contact center and back-office operations for our clients, we share our knowledge and expertise through consulting and training services too. We provide contact centers for both live and automated voice, chat, text, email, snail maile, video and walk-in agents. Multiple languages. Back office services include any process done in a workstation environment. This includes IVR management, fulfillment, image review. Contact us today to discuss your needs. Together we will decide the best approach to cost-effectively meeting your needs.
We create new opportunities for our clients
Belkins is an award-winning B2B Lead Generation and appointment-scheduling agency with a presence in over 30 countries. We offer a comprehensive range of sales and business development processes including company research, B2B outreach programs, and lead qualification as well as appointment-setting services. Our key clients are Knovio, Viralnation, BrandStar, DigitalKnights, Binarapp, Mycfgroup, Apex Globe, Helios Energy, Andresen Labs, Total Office Interior, Fritz.ai, The Columbus Chamber of Commerce, Matchmade, Hampton Roads Economic Development Alliance, Enclave Technologies, Keeptruckin, Auric Energy and 100+ other businesses in 25 states. We operate in 25 industries: Computer Software; Software Development; Energy; Manufacturing; Healthcare; Digital Marketing; e-Learning; Insurance; Non-profit; SaaS; Our team handles every aspect of a client’s top-of-the-sales-funnel needs, from targeted database building to appointment-scheduling with qualified sales prospects. We have been consistently rated as one of the world's top-performing digital marketing agencies by Clutch, GoodFirms, Inc.5000 with the most recent ratings as Global Top B2B Service Provider by Clutch. Belkins is a company with global ambition, and currently building partnerships across various markets and industries worldwide. Get in touch with us at sales@belkins.io for a quote or partnership opportunity
MAJOR ACCOUNT LEAD GEN SINCE 1989 - US BASED
Strategic Sales and Marketing (SSM) is a lead generation company specializing in B2B lead generation, appointment setting and managing sales leads for major accounts in multiple industry sectors. Founded in 1989 by Al Davidson, Strategic Sales and Marketing is widely recognized as one of the “leading lights” of the lead generation industry.
Real Receptionists. Machine Intelligence.
Smith.ai is a superior receptionist service that specializes in converting new potential clients who call, text, or visit your website. Our professional receptionists do much more than answer calls and website chats -- they screen and intake clients, schedule appointments, take payments, and follow-up with online leads. And now our AI-backed live chat is available 24/7.
Outsourcing "WOW" Customer Support Experiences
We are Wow24-7 - a team of truly devoted and goal-oriented professionals, who have been lucky to assist ambitious businesses in providing high-quality customer care. We’ve already helped companies from 20+ countries in: Software Development, SaaS, E-commerce, Retail, Tourism and Aviation, Consumer electronics and entertainment companies boost their customer satisfaction and gain an excellent reputation on the consumer market. Being an omni-channel outsourcing company with 12+ years of experience, we deliver cost-effective solutions aimed to ensure wow customer service and help you achieve your business goals, whether you are at the head of big corporate behemoth or have just set up an inspirational startup company. No matter what you do - Wow24-7is here to support you! What we offer to boost your business: A team of 50+ highly skilled agents 24/7 Customer Support Customer Care Technical support Upsales Pre-sales (Inbound/ Outbound calls) Along with our clients, we are constantly looking for new challenges. Being responsible for wow customer service, we truly believe that our passion for high standards and customer-centric approach complemented by high-effective and innovative solutions will speed up your ride to success.
Human-driven & Machine-powered Lead Gen Services
CIENCE offers human-driven and machine-powered b2b lead generation services and solutions. The CIENCE Outbound method begins with highly-accurate, bespoke research on target audiences. Utilizing multi-channel outreach and appointment setting best practices, our specialized SDR walk prospects through a personalized Prospect Experience, resulting in more consistently-set meetings. Customers benefit from more targeted leads, predictable pipeline, and greater revenue. Our people-as-a-service (PaaS) model offers maximum results as cost-effectively as possible. At CIENCE, we drink the same champagne as our clients, testing and running successful outbound campaigns. Recently, we debuted at #112 (#8 in Advertising & Marketing) on the INC 5000 fastest-growing private companies in the United States. Sales conversations start here.
Enshored help disruptive businesses scale rapidly
Enshored is an outsourcing firm purpose-built to solve the challenges related to scaling disruptive, high growth businesses, delivering proven results by employing our unique agile operating framework and the most highly skilled associates in the industry We operate across 4 distinct verticals:
Multi-Process IT Outsourcing
Fortified with a team of over 850+ professionals, SunTec delivers a complete gamut of multi-process IT outsourcing services, including end-to-end eCommerce Solutions right from creating and populating online stores to promoting and maintaining them, Data Entry & Management, ePublishing, Document Conversion and Digitization, Software and Mobile Apps Development, Photo Editing, Content Writing, SEO & Internet Marketing, and Dedicated Hiring Solutions. SunTec is ISO/IEC 27001:2013 certified for its information security management system and ISO 9001:2008 certified for its Quality Management Systems, and has earned a global reputation for delivering measurable business results and solid advantage for its customers. Well-appointed with a diverse talent pool, the team comprises accomplished management professionals, law graduates, sales and marketing specialists, programmers, coders, designers, writers and data processing specialists.
Technology-enhanced Customer Support and Care
SupportYourApp provides multilingual, technology-enhanced customer support services for over 100 esteemed Tech companies and "unicorns". Driven by in-house cloud-based software and local talents, we efficiently scale 24/7 omnichannel support in up to 28 languages for clients in 25 countries. Core services: Customer Support (Front desk, Tier 1) Technical Support (Tier 1-3) Customer Success and Sales Call Center Services Back-Office (Data Entry, Content Moderation & Enrichment) Data Annotation Staff Augmentation (Web & software developers, UX/UI designers, QA) About SupportYourApp: Founded in 2010 550+ employees Over 100 clients in 25 countries 28 languages PCI/DSS L3 compliant ISO/IEC 27001:2013 certified GDPR and CCPA compliant
We Put Your Customers First.
Go4Customer is one of the leading contact centers outsourcing companies delivering innovative, performance-driven and customer support solutions, across all industry segments. By using next generation technology, comprehensive insights, and industry experts for each account, we are able to offer a holistic approach, via voice, live chat, e-mail and social media management. With a combined experience of over 10 years in the global IT industry, the people behind Go4customer have extensive domain knowledge to provide customized solutions to businesses worldwide. It begins with understanding business requirements, comprehensive process documentation, gauging customer goalmouths and developing a tailored training program for industry-specific processes.