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Service Guide & Evaluation Criteria
Technical Evaluation Framework: Vetting Scrum Coaches & Delivery Facilitators
Scrum coaching elevates software engineering velocity, predictability, and cross-functional alignment. Vetting practitioners requires evaluating delivery outcomes over dogmatic theory.
1. Scrum Framework & Agile Delivery
- ▸Ceremony Facilitation Excellence: Driving efficient sprint planning, daily standups, backlog grooming, and actionable retrospectives.
- ▸Product Backlog Governance: Collaborating with Product Owners on user story slicing, acceptance criteria definition, and value-based prioritization.
- ▸Sprint Predictability & Metrics: Utilizing burn-down charts, velocity tracking, and cycle time metrics to forecast release timelines accurately.
2. Buyer Diligence & Vetting Criteria
- ▸Developer-Friendly Agile Culture: Aligning Scrum practices with engineering needs (refactoring time, technical debt reduction, CI/CD).
- ▸Outcome vs. Output Focus: Evaluating success based on business value delivered and customer satisfaction rather than raw story point volume.
- ▸Impediment Removal Leadership: Demonstrated capability to resolve cross-departmental bottlenecks and organizational friction proactively.
3. Red Flags to Watch For
- ▸Scrum Ceremony Dogmatism: Treating ceremonies as rigid bureaucratic rituals rather than adaptable tools for engineering agility.
- ▸Weaponizing Velocity Metrics: Using sprint velocity as a performance review metric, prompting teams to artificially inflate story point estimates.
- ▸Ignoring Technical Debt: Forcing engineering teams to commit 100% of sprint capacity to new features, neglecting technical debt and bug fixes.
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